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venues of excellence

Venues of Excellence launches ‘Confidence in Us’ campaign

Venues of Excellence has launched its ‘Confidence in Us’ campaign to underpin its venues commitment to deliver safe events as the UK opens up to business as usual for meetings and events.

Representing over 40 member venues, the campaign focusses on the following key elements: ‘we are easy to work with’ and we value your business, our venues continue to offer flexibility with their contracts and terms of business, delegate experience and welfare is our priority, our venues work within Covid-19 Government guidelines to deliver safe events and hybrid event options can easily be combined with face-to-face events.

To support these key points, Venues of Excellence asked its members to share what they implemented in their venues to showcase their initiatives throughout the pandemic to now return to delivering events.

Mandy Jennings, CEO, Venues of Excellence, commented: “We have recognised throughout the pandemic that we needed to keep in contact with our venues to support them through the changes in operation post pandemic, whilst engaging with conference and event planners to keep them informed of what they now see as key elements to their decision making when placing business with venues.

“Whilst hybrid and online events have been in demand, we are seeing a surge of enquiries from clients seeking face to face events once again or a mix of both which is great news. We see conference and event planners are looking to our venue find team to advise them on the guidelines around hosting events, seeking more flexible terms, assistance with negotiation and an understanding on how they instil confidence in their delegate participation to return to the meeting room.”

Jennings added: "As our member venues are independents in the marketplace, it seemed a natural campaign to launch to support our delegates and to promote our consultative approach with conference and meeting planners."

Nicole Sadd, CEO of Rothamsted Enterprises and board member, said: “We were keen to support the Confidence in Us campaign launched by Venues of Excellence as it helps position Rothamsted Enterprises with other exceptional independent venues. We have worked tirelessly to ensure that reopening we are able to deliver Delegate experience and welfare as a priority, giving confidence to conference and event planners."

Sadd continued: “What has been key to our venue is fully understanding the Covid-19 Government guidelines, how this impacts our venue and most importantly helping us shape the right changes to our processes and procedures. We are confident we can meet the wide range of customer needs and continue to provide an excellence customer experience.”