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Tim Barrett-Jolley

Tim Barrett-Jolley
Corporate Sales and Marketing Manager at RSA House

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23 July 14

Out with the old, in with the new?

Sackings, new appointments and ministerial promotions, the prime minister’s cabinet reshuffle is headline news. Claimed to be one of David Cameron’s biggest reshuffles in office it appears it’s out with the old, literally, as the older demographic mainly middle-aged and older men have been removed in the shakeup to make way for the new.

The new cabinet line-up got me thinking about the events team at RSA House. Following the completion of the venue refurbishment in 2012 the team expanded to five. It was necessary for the team to grow to meet the event demands brought about by the refurbishment. Adding new employees with a wealth of industry experience to increase the efficiency of the business was a no brainer. Sometimes a refresh is just what’s needed to bring about real benefits, here’s hoping the current reshuffle does just that.

When hiring new team members it’s for the benefit of the business and ultimately the client. Industry experience or equivalent proves to be the leading factor when considering which candidate to take on, but it is also important to be able to identify potential which can be nurtured. Adding raw talent to an experienced team can be highly advantageous, adding new energy and putting a different spin on things. 

Investing in the team is crucial to its success and has a direct correlation to client expectations and event experience. All the event team at RSA have received five-star hotel training for their roles and receive continued training throughout their careers. To ensure practices and services are implemented all clients are surveyed post event and their feedback is acted on ensuring the maintenance of a consistent high standard.

Having the best team in place is essential to deliver objectives. This can from time to time mean a little reshuffle, but recognising potential within the existing team and promoting accordingly is also needed alongside investing in future talent who may not yet have the necessary experience. It shouldn’t be a case of out with the old in with the new, a balance needs to be struck that enhances the team and creates the ultimate event experience for clients.

Any comments? Email Zoe Vernor

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