EEF Venues’ Westminster conference venue, Broadway House, has been named one of seven finalists in the London Venue Awards 2017 under the Best Customer Service category.
Nintey-six venues in all have been recognised for excellence and best practice and all will go through to the finals on Friday 20 October at The Brewery in London when the overall winners will be announced.
David Vaughton, managing director of EEF Venues, said: “At EEF Venues we set ourselves world class customer services standards so to receive this external recognition in this prestigious awards programme is a fantastic vote of confidence.
“We aspire to offer our clients and delegates the very best experience so to have reached this stage of the awards is a reflection of our passion and genuine love of this business.”
Broadway House venue manager, Amanda Sutton, and her team of ten welcome up to 29,000 delegates each year at the BDRC and AIM Gold rated venue. The six storey Edwardian venue has 14 meeting rooms and is situated directly opposite St James’ Park tube station, and just a short minute walk from Victoria, Waterloo and Charing Cross.
“We are a small team at Broadway House and we have a shared goal – to keep our customers happy,” said Sutton.
“We put great emphasis on tuning into our customers’ needs and wants, from the quality of our food to our technology, facilities and the personal touches that inspire our clients to return. This short-listing in the London Venue Awards means the world of us.”