David Vaughton, director, EEF Venues, offers six bite-size tips to satisfy delegates
The feedback from delegates shows that people remember two things about their venue experience: how they were treated, and the food. Here are six tips for organisers to ensure satisfaction:
Share your vision
Consider how important food is to your delegates. Share your vision with the venue team to give a clear outline of your expectations.
Make a site visit
A site visit should give vital clues and insight into a venue’s approach to food. Sample the food and keep an eye on the service and ambience.
From farm to fork
Seasonality and sustainability are all key ingredients behind a good menu so there’s no reason why you shouldn’t ask questions about where the venue sources its food.
Keeping on trend
Check that the venue is tuned into the range of preferences and healthy eating styles beyond the specific dietary requirements.
Balancing price and quality
If it sounds too good to be true, it probably is. Be wary of low prices as this can mean low craft skill levels, less scrupulous purchasing and the use of convenience foods.
Safe and healthy
Last but not least, before you commit to your booking, check out the venue’s food safety ratings. A high-ranking shows best practice, ensuring that you and your delegates can enjoy the food with confidence and peace of mind.