The winners of the 2017 Hospitality Assured Awards were announced this week as part of the Institute of Hospitality Annual Dinner and Awards at The Montcalm, Marble Arch.
The Hospitality Assured awards are given for the highest quality levels of service, operations and management within the sector, with the winners chosen by a group of judges with in-depth knowledge of the hospitality sector.
The 2017 winners are:
· Team of the Year – Bloomsbury Hotel, London
· Hospitality Assured Champion – Steve Price, CEO, City Catering, Southampton
· Most Improved Score – Cleveland Clinic Abu Dhabi – Facilities
· Best UK Newcomer – EMCOR UK on Three
“The awards represent a huge achievement for all our finalists and winners. They have all worked extremely hard throughout the year to cement their well-deserved position as leaders in our industry,” said Hospitality Assured’s Heather Lishman. “We spend a great deal of our time meeting with and assessing premises not just here in the UK but around the world. The winners stood head and shoulders above the crowd and I would like to congratulate them for all they have done.”
Daniel Healey, hotel manager at The Bloomsbury, part of The Doyle Collection, expressed delight with the accolade. “Our fundamental ethos is to engage and encourage our team to become involved in all elements of our ongoing improvements and I would urge all our industry peers to do the same. We found the assessments thoroughly engaging across the team and flexible enough to interlink with our existing business infrastructure.”
Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses.