Meetings industry consultancy Dezika’s CEO Ian Quartermaine and Louise Goalen, chair of industry assocation the HBAA have announced they are to work together on the issue of commission in the MICE industry.
With hotel chains, venues and other providers who pay commission often finding the process too complex and resource heavy, the partners say many hotels and venues are looking for a way to simplify the process and enable both suppliers and agents to be able to cost effectively collect, reconcile and report commissions.
The new co-operation with Dezika, the partners say, will give HBAA members access to the Dezika automated commission collection process for all of their meetings and events at a reduced fee.
“We are really pleased to be working with Dezika. Commission has always been one of the cornerstones of the HBAA Code of Conduct,” said Goalen.
Quartermaine says the new partnership will mean HBAA members can deal with commission collection in a smoother manner, thus freeing them up to bring in new business.