Carlson Wagonlit Travel wins Siemens European business travel account

Global travel management company Carlson Wagonlit Travel, has announced it has won the tender to provide business travel services to global engineering and technology company Siemens.

The agreement covers 32 countries.

Siemens launched the tender process last March with the aim of consolidating business to a single travel management company. Following an eight-month RFP process, CWT was awarded the contract.

“CWT showed a high level of flexibility in meeting Siemens’ needs,” said Thorsten Eicke, VP global mobility services at Siemens. “They demonstrated strong commitment and creative ideas during the entire RFP process, and offered a hub service configuration with a centralised customer support team that combines local needs with regional consolidation.”

“We are confident that, with CWT’s support, we will be able to continuously optimise the service for our travellers and successfully take the next steps toward our Vision 2020,” said James Küng, head of global travel management.

Siemens ‘Vision 2020’ corporate strategy is designed to standardise travel policy and professional supplier performance management.

The new service concept will be based on best practices in the various European countries, as well as on experiences in Asia and Australia, where CWT won the Siemens account last year.

“We will bring Siemens real added value through the optimal combination of personal service and outstanding technology in our multinational service centres,” said Peter Ashworth (pictured), senior vice-president for Central & Eastern Europe at CWT.

In 2016 CWT posted a total transaction volume of US$23bn.

Paul Colston


Paul Colston

Managing Editor, Conference News & Conference & Meetings World.

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