The DoubleTree by Hilton, Bristol City Centre hotel has maintained its position as the top four-star venue in the city by one of the country’s leading rating bodies.
With an AA score of 79% the hotel, which has a brand new conference and meeting centre, achieved its best ever occupancy levels.
The AA’s report stated that the hospitality and service provided a ‘very good’ mix of a relaxed and friendly welcome with helpful and efficient service. It also reported that the positive effort from the whole team contributed to an increase increased merit score.
John Dowling, general manager at the hotel said: “The team has worked tirelessly throughout the year and the latest rating is testament to all their hard work.
“Attention to detail has been key for us over the last 12 months as well as the investment in new facilities and this has paid off in terms of the response from customers and repeat business.
“It’s always easier to become the best than it is to maintain your position so it’s great to again be leading the way in the highly competitive four-star market here in Bristol but we certainly won’t be resting on our laurels.”
2016 included the opening of a major new £650,000 conference and meeting centre plus five new standard double bedrooms, taking the total number of rooms to 206.
The hotel also posted healthy annual occupancy levels with average occupancy across 2016 above 80%, accounting for over 63,000 rooms throughout the year.
Dowling added: “As visitors to our great city look for quality accommodation the merit rating is a great way for them to work out where to go. Having the best merit score for any four-star hotel in Bristol now sets us up well for the year ahead.”