CTM smashes records with huge growth profit

Corporate Travel Management (CTM) has reported its strongest-ever full year results, driven by new client wins in all markets, and provided guidance of 23-30% underlying EBITDA growth for the next 12 months.

CTM’s global operations continued to grow market share, with AUS$3.58bn (£2bn) in total transaction value (+35%) and new regional account wins every four weeks delivering record profits in every region.

CTM’s underlying EBITDA was AUS$69m (£39.3bn) up 41% on the prior year and is slightly above previous upgraded guidance of AUS$68m (£38.7bn).

Managing director and founder Jamie Pherous said the past 12 months continued to show the value of a globally-focused travel management company that could weather challenges in individual markets, growing by leveraging local expertise, and supported by business-wide technology innovations.

“Our business continues to strengthen its position, with record operating cash flow conversion of 120% reflecting the success of the model despite significant expansion,” said Pherous.

He added: “This year’s financial results are a measure of our success in delivering for our clients; our global network provides benefits in technology, service, and scale, and we are winning and growing client accounts because of the recognition of our international capabilities.”

New client wins and an increase in existing client accounts accounted for 80% of profit growth.

“Our scale means we are securing global and multi-region accounts that we would not have been considered for without the network we now have in place.

“We have prioritised the integration of our new acquisitions, including US-based Montrose Travel and Travizon Travel, and the growth in our earnings per share reflects our focus on delivering value during this expansion.

“Already we are seeing positive synergies from these new regions, and we have retained key staff and clients who are excited about working for, and with, a global, industry-leading business.”

“Our service innovations and client offering will continue to evolve, but our strategy will remain unchanged. We are focused on core initiatives including organic growth and acquisitions, client-facing innovation, productivity and internal innovation, leveraging our scale and geography, and focusing on our people,” Pherous concluded.

Martin Fullard


Martin Fullard

Martin Fullard: journalist, presenter, producer. Martin is the Deputy Editor at Conference News and Conference & Meetings World magazines. He leads the digital channels on Mash Media’s Conference Division as well as heading up Mash TV. He is formerly a web editor at a national newspaper in the Middle East and motoring journalist.

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