International travellers suffer ‘Mobile-Phobia’

Research from roaming specialist WorldSIM claims that Brits develop ‘mobile-phobia’ when abroad, with over half of travellers not using their mobile devices outside the UK to avoid excessive data roaming charges.
 
Of those who do use their devices abroad, more than a quarter search for the nearest Wi-Fi hotspots to avoid racking up excessive data roaming charges, while just over a third only use their phones to send text messages.
 
It seems that one of the biggest problems for travellers is in understanding the rules surrounding the use of phones in another country. More than a quarter says they often end up paying out due to a lack of information on how data plans work abroad. A further 15% admit they are often stung by additional roaming charges because they don’t understand vital terminology.
 
Arif Reza (pictured), CEO of WorldSIM said: “With the EU choosing to delay plans to scrap roaming charges, it’s not a surprise that travellers are worried about the added cost of using their devices abroad. Contract plans can quickly rack up huge bills and users have very little control over this. Travellers can use their devices abroad without huge costs, they just need a roaming solution in place before they leave.”
 
Reza told CN: “Business travellers don’t have time to be searching for free Wi-Fi hotspots to send emails or get in touch with key customers. Constant connectivity is vital for businesses so employees can remain productive; answering important calls and emails whenever they need to without the extortionate costs of roaming.”
 
Reza claims the right preparations can save travellers up to 85% on their roaming charges, data roaming, international calls (from the UK) and pay as you go calls (in the UK).
 
Do you have news for CN? Email: Paul Colston

Paul Colston

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Paul Colston

Managing Editor, Conference News & Conference & Meetings World.

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