Over the last three months, Chambers Travel Management has won 15 new clients with a combined annual spend of £10m, the company has announced. The recent wins mean the travel management company has closed over £35m in additional annual incremental sales over the last year.
Pan-European clients include Alere and Subsidiaries, a global leader in rapid diagnostics, which has appointed Chambers to manage its travel programme in 11 markets including UK, France, Germany, Spain, Norway and Switzerland. Online booking tools play a key part in the programme and Chambers aims to increase adoption rates, boosting the current 10 per cent rate to 70 per cent. The company also plans to expand Concur integration across Europe for Alere.
Around 40 per cent of new business is from SMEs or companies with an annual travel spend of up to £1m, including motorcycle manufacturer, Kawasaki UK, and digital training specialist, Decoded.
Chambers continues to strengthen its presence in this client sector winning annual incremental sales of £12m over the last year. The TMC’s success has prompted the company to develop a new bespoke three-tier servicing model for clients in this segment which will be launched later this month at The Business Travel Show.
Daniel Von Weihe, vice president business development at Chambers Travel Management said: “Chambers continues to go from strength to strength and we have won significant new business throughout our current financial year. However new client wins have moved up a gear in the last three to six months since we undertook a strategic review of our sales operation last August, when we invested heavily in high calibre staff appointments and new Salesforce technology to focus more effectively on our growth markets.
“In addition, since Chambers became the European anchor for CTM in Australia on 1 January, we have embarked on ambitious plans to continue growing our client base in the UK, across Europe and in the USA and are confident we can achieve this because of our bespoke approach to client relationships and servicing,” he added.
As a result of Chambers’ expansion in Europe, the TMC will also launch its educational and thought-leadership programme, Chambers Chatter, in the Netherlands in late April with a client seminar in Amsterdam.
Chambers Chatter events have already been held last year in London and Munich attended by a mix of existing and potential clients.
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