QHotels has reported nine of its hotels have received Gold Standard Accreditations from BDRC Continental’s VenueVerdict, a record number for the group.
There were three other awards for the group of 27 UK hotels, as QHotels retained the Gold Standard Group award for the second year running and won the No.1 Large Group award for the fourth consecutive year. It has also kept the No.1 Hotel crown, passing this from its Westerwood Hotel and Golf Resort to Ashford International Hotel.
The VenueVerdict accolades are awarded following feedback from event organisers and customers who use venues and hotels throughout 2014. Over 21,000 people were surveyed in the last quarter of 2014 across 375 participating venues in the UK and Ireland.
Last year saw QHotels scoop AA Hotel Group of The Year and retain its Which? Recommended Provider status.
QHotels MD Michael Purtill (pictured) said: “Awards that are based on feedback from our customers mean so much to us and we’re absolutely thrilled to not only retain such prestigious accolades but also to receive our highest number to date.
“Customer feedback is everything to our business; it not only helps us to develop but also lets us know when we’re doing a good job. We’d like to thank our customers for their support.”
James Bland, director of the Hotels and Hospitality Team at market research organisation BDRC Continental, said: “QHotels performed consistently highly in the quarterly VenueVerdict accreditation programme and 2014 has been their best year yet. The awards they have received are a true testament to the group’s commitment to developing their offering and the hard work of their conference and events staff.”
QHotels recently expanded its portfolio of 21 unique and luxury hotels to 27 following the acquisition of six former De Vere resorts. The six hotels, located across the UK include the luxury five-star Cameron House on Loch Lomond and the Elizabethan-style Dunston Hall in Norfolk.
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