World Travel Market, which takes place next month in London, is to explore the importance of the duty free and travel retail market in a key session on 5 November.
Duty Free and Travel Retail: Serving Travel, Serving the Traveller will be hosted by Tax Free World Association. A panel will debate duty free and the travel retail industry, which is now worth over US$60bn in worldwide sales.
This valuable sector funds many infrastructure developments at airports worldwide and, for many travellers an integral part of the travel experience. Yet duty free and travel retail is an industry under constant pressure.
From the abolition of intra-EU duty free in 1999 through to the recent application of the so-called ‘one-bag rule’, the market is subject to sudden, imposed change that affects its ability to support the wider travel industry.
The session will suggest ways in which duty free retailers might profitably co-operate with companies in other sectors in order to improve the traveller’s experience and, ultimately, drive revenue for all.
The panel will include Frank O’Connell, former Director of Retail at Dublin Airport Authority (DAA), who now handles European retail affairs for the DAA on a consultancy basis and Sarah Branquinho, President of the European Travel Retail Council and Business Relations and External Affairs Director of World Duty Free Group.
World Travel Market Senior Director, Simon Press (pictured) said: “With the panel’s expert input, this promises to be a fascinating session that will deepen delegates’ understanding of duty free and travel retail sector, what it brings to the travel industry as a whole and how it can adapt to constant changes in rules and regulations.”
The session takes place in South Gallery room 15&16 at noon on 5 November.
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