Derby Conference Centre landing a big 850-delegate conference, it would appear, has upset a bride-to-be who has claimed her wedding plans for the day after were threatened by an overlap in conference breakdown and her guests’ arrival.
Lucy Blood, from Measham in Leicestershire, booked her £10,000 wedding at Derby Conference Centre two years ago.
Weeks out from the big day at the beginning of October, and Miss Blood said she was told that a large corporate conference had been booked the day before her wedding and would be leaving marquees and portaloos lining the grounds and her guests unable to check in until half an hour before the wedding started.
Miss Blood told the Burton Mail: “I burst into tears. This is supposed to be the best day of our lives. My main concerns are where the photographs will be taken and what my guests will do when they arrive.”
The bride-to-be said she was less than impressed with the response to her concerns from Derby Conference Centre’s Managing Director, Mike Ebbitt.
“He was saying I was just an emotional bride,” the report ran.
Ebbitt told CN, however, an early check-in for guests had never been guaranteed and was subject to availability, something “clearly stated” in the contract.
He said he had “bent over backwards to try to offer solutions and offered a full refund”, as at one point the couple had indicated they might prefer to cancel.
“We value her wedding. We don’t want to upset brides – it’s in our interests to make the day a special one,” Ebbitt added.
Ebbitt told CN “an agreement on a way forward has been found”, and said he had offered an extra glass of wine to the wedding guests and some canapés. Other issues of deliveries were also being resolved, he said.
“With the marquees on the other side of the venue, they won’t interfere with the day,” said Ebbitt.
CN understands the corporate conference is for a construction industry client.
The Derby Conference Centre opens its doors for an annual Wedding Fayre on 5 October, having held a Wedding Open Weekend on 28 May. The venue’s website claims its “Sunken Lounge and banqueting suites are the perfect setting for a fabulous wedding ceremony or reception”.
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