Olympia Conference Centre highlights customer service standards

Olympia Conference Centre’s event management team has revealed it gained a 93 per cent rating in customer services to event organisers for Q1 and Q2 of 2014.

This follows the West London centre winning Best Conference Venue – Customer Service at the Conference Awards in June.
 
Olympia London says its positive results are mirrored by growth in bookings for the venue, with a projected increase of 26 per cent in events currently planned at the conference centre for 2015.
 
“We are delighted with the recognition our teams and venue are getting for their hard work and dedicated customer service,” said Halls Director at Olympia London, Gillian Kiamil. “Winning awards is a visible demonstration of all the behind-the-scenes hard work from our teams and people, while our high scores in post event research from organisers is further proof of the care we give each client.”
 
Sarah Elton-Wall, Head of Conferences at Olympia London, added: “It’s great to have recognition of the considered approach that goes into managing every event and client relationship.”
 
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Paul Colston

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Paul Colston

Managing Editor, Conference News & Conference & Meetings World.

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