The Meetings Industry Association (mia) has expanded the scope of its Learning and Development Academy, the professional resource which is made available to its members.
Delivered in partnership with training provider, First Class learning and development, the Academy, which previously focused on sales training, now provides a wider array of workshops such as revenue management, customer service, budgeting and planning, and people management.
“The mia Learning and Development Academy has been completely overhauled, following a comprehensive examination of the industry’s training requirements including the opportunity for mia members to voice their opinions,” says Jane Longhurst, mia Chief Executive. “The process ascertained where gaps existed in the training resources offered and as a result we have substantially increased the topics available.
“We believe this resource will prove hugely beneficial to our members, enabling them to make improvements across all business functions, while helping them to enhance the career progression they offer employees, which in turn gives them an advantage when seeking to attract the most talented and committed candidates for roles at all levels.
The workshops available are divided into three core categories: Being the best; Skills for growth; and Developing People.
Workshops are delivered at venues across the country and are available to mia members at a discounted rate.
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