Venue and event internet search engine operator, CYE Group, has added two new recruits to its team in Ilminster, Somerset. The company says the appointments are part of an expansion at its HQ and part of a strategy to focus resources on delivering increased return on investment to its clients, which are primarily venues and event organisers.
CYE Group offers each of its clients a dedicated account manager charged with the task of assisting them in driving enquiries through their listings on the group’s four web portals.
CYE Group MD Ben Gray, says: “Two core factors drive our success: making search easy for our users and treating our clients as individuals. We recognise that our clients have different objectives, different brand values, offer different products and have different target markets; one solution does not suit all. Instead we work with them to understand their business and objectives and ensure they are using our online search portals in the most effective way for them.”
CYE Group claims a 28 per cent increase in searches on its site between March 2013 and March 2014. Recently signed up clients include Eden Hotel Collections, Butlins Events, Odeon Cinemas, Shire Hotels, Tragus Group (Café Rouge, Bella Italia, Strada) and Fizz Caterers (Cutty Sark, Design Museum, Whitechapel Art Gallery).
“Our new recruits, Justin Felice and Mary House (pictured), will play a key role in helping us provide beyond expectations for our clients. They are highly skilled at what they do and I believe are a good fit with the company culture of delivering friendly, enthusiastic and considered service,” Gray adds.
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