Macdonald Hotels & Resorts to offer free Wi-Fi

Hotel chain, Macdonald Hotels & Resorts, has partnered with Wi-Fi provider, The Cloud, to provide free Wi-Fi access across all of its UK hotels.
Implemented across 39 hotels, this £1m investment ensures conference, business travel and leisure guests will be able to take advantage of unlimited and free Wi-Fi internet access in public hotel areas, as well as all bedrooms and meeting rooms.
At a further 14 key conference and meeting venues, including the four-red star Macdonald Windsor Hotel, extra investment has enabled the capacity to offer meetings/conferences up to 100 megabytes per second of dedicated, extra bandwidth, ideal for video conferencing, Skype or large downloads from multiple devices.
Macdonald Hotels & Resorts decision to roll out free Wi-Fi comes as BDRC Continental’s 2013 Hotel Guest Survey reveals 82 per cent of business travellers now own a mobile device while free Wi-Fi in hotels is seen as the top functional product and service priority for business guests in their hotel selection.
“More and more guests see free, reliable Internet access as a crucial part of their hotel visit, whether that’s using social media to share holiday updates, business travellers who want to catch up on emails or access documents remotely or conference organisers who need to enable delegates full access to the internet as part of their training, presentation or workshop,” says Chief Executive at Macdonald Hotels & Resorts, David Guile. “Our ongoing IT strategy includes upgrading the infrastructure of several key meeting hotels to enable them to offer extra, dedicated, fast and secure bandwidth which is increasingly important in today’s technology-fuelled world where we all need fast online access via a laptop, tablet and smart phone at the same time.”
The deal with The Cloud and introduction of additional dedicated bandwidth is the latest development by the hotel group as part of a £6m ongoing hotel and ‘back-office’ investment programme. This has included signing up with global channel manager, SiteMinder, rolling out IDeaS revenue management system across the group and a number of hotel investments, most recently a £1m investment into Macdonald Forest Hills Hotel & Spa in Aberfoyle and a £1m new golf clubhouse at Macdonald Aviemore Resort.
Operating over 45 hotels across the UK and 10 resorts throughout the UK and Spain, the group continues to invest and now employs over 4,000 staff and operates 4,500 hotel rooms.
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Paul Colston


Paul Colston

Managing Editor, Conference News & Conference & Meetings World.

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