The team at imago’s conference centre Burleigh Court has retained the VisitBritain Silver Award for the second year running.
Awarded for exceptional standards of hospitality including customer service, catering, housekeeping and the quality of bedrooms, the Burleigh Court team achieved a rating of 83 per cent. This was a three per cent improvement overall on the previous year; with service up by 18 per cent, and housekeeping up by 16 per cent.
In addition to the Silver rating, VisitBritain again presented the ’Breakfast Award’ to Burleigh Court. The accolade is given to venues that offer a high-quality and extensive breakfast, supported by service and hospitality that exceeds the requirements expected of a four-star rating.
“The whole Burleigh team is proud to retain the Silver status, which couldn’t have happened without the support and enthusiasm of our staff,” says Operations Manager at Burleigh Court, Guy Hodge. “We’re particularly pleased to have improved on our previous score and will strive to do the same next year.”
Do you have a news story for CN? Email: email@example.com