New Head of Operations for Meetings and Events at Capita

Mark Fry has joined travel, accommodation and events organisation, Capita Travel and Events, as its Head of Operations for Meetings and Events.
Fry is the former Director of Sales and Operations at Swindon-based Venues Event Management, which was acquired by Capita plc in 2012.
In the newly-created role, Fry will be responsible for the strategic and day-to-day operational management of all meetings and event activity across Capita travel and events’ nine UK sites.
“Mark will maintain multi-site service consistency and build upon the depth and breadth of expertise, and passion, of our meetings and events team,” Anita Lowe, Director of Meetings and Events at Capita, said. “He will also work with product operational teams to ensure processes are harmonised.”
Mark’s previous industry experience spans over 20 years and includes hotel management, agency account management, sales and operational management roles.
Capita’s events portfolio consists of Capita Business Travel, BSI, Expotel and Venues Event Management.
With an annual customer turnover in excess of £525m, the combined business employs 900 people across nine UK sites and provides services for organisations including Santander, BT, Mercedes-Benz, Trader Media Group, Royal Mail Group and E.ON.
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Paul Colston


Paul Colston

Managing Editor, Conference News & Conference & Meetings World.

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