ITM finds need for speed, airport expansion and LOCOG lacking

The Institute of Travel and Meetings
Industry Affairs Group (IAG), led by ITM Board Director Mark Cuschieri,
has released the results of research on buyer attitudes to issues
affecting the industry in the UK and Ireland.
The research, co-ordinated with pan-European research undertaken by ITM’s partner Global Business Travel Association (GBTA) Europe, addresses subjects from airport expansion to ancillary fees and the work of the London Organising Committee of the Olympic Games.
Results from the research includes attitudes on capacity expansion for UK business travel:

Areas outside of capacity issues highlighted as of particular concern include:

  • 77 per cent think that the UK government needs to engage in transparency and competition issues created by unbundling and ancillary fees.
  • 46 per cent thought that LOCOG had not provided support and guidance to buyers on pricing and capacity of accommodation in the UK during the 2012 programme
  • 46 per cent thought that protections over data use by airlines were insufficient

Cuschieri said: “These results provide us with a very clear indication of the buyer sentiment. They want better engagement from government and NGO’s who create policy affecting the business travel community as there are numerous areas of concern.”
ITM was established over 50 years ago to promote knowledge, networks and opportunities within the business travel sector. The association presently represents over 1,000 professional buyers and suppliers with a travel and meetings spend in excess of £34bn per annum.  

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Paul Colston


Paul Colston

Managing Editor, Conference News & Conference & Meetings World.

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