Eurostar, the high-speed passenger service between the UK and continental Europe, has launched its own free smartphone application (app) for both Andriod and iPhone devices.
The app is designed to make it easier for business travellers to book the tickets on-the-go and allows users to receive tickets direct to their handsets and make amendments to their bookings.
The Eurostar App allows passengers to book and manage journeys between the UK and Paris, Brussels and Lille. Passengers will then immediately receive a mobile ticket with an electronic barcode on their device. The mobile ticket can then be simply scanned at check-in.
“Our aim is to make using our services as easy and seamless as possible,” said Commercial Director for Eurostar, Nick Mercer. “So with the majority of our customers now owning a smartphone, we are really pleased that we are able to provide a new suite of services that make booking and checking in even easier for them.”
Members of Eurostar’s Loyalty Programmes (Eurostar Frequent Traveller and Eurostar Plus Points) can also use the App to earn points when they book and to view their point balances. Other functions include live service updates to keep passengers informed of disruptions and a personal profile page, which provides an option to store address details and seating preferences.
In addition, to facilitating booking amendments at the touch of a screen, the Eurostar App’s simple Express Exchange functionality offers Business Premier travellers the flexibility to change their journey details to fit around their busy schedules.
Eurostar has also launched a mobile version of eurostar.com, to give its customers an enhanced online experience when using their mobile devices to access the website.
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