Members of the International Association of PCOs (IAPCO), who do not fully comply with the quality standards set by the association, are being outed on the IAPCO website.
ldquo;We have to get tough,” says new president, Philippe Fournier, “IAPCO stands for quality and we have to ensure that all our members maintain the standards and criteria by which they entered the association, however many years ago that may be”.
Five members have so far failed to comply with the stringent quality criteria set, which includes submission of quality checklists, participation in the Quality Self Assessment programme, triennial attendance at the IAPCO Quality Seminar, remitting the Statutory Returns and participation in the Members’ Annual Survey.
ldquo;I know it is a lot to ask of members, but quality is the foundation pillar of IAPCO and we have to ensure that our clients know we are serious about implementing this,” stresses Fournier. “And if non-compliance continues, we will be reviewing their actual membership. We are not just going to get tough, we are tough!”
IAPCO was founded in 1968 and represents more than 100 professional organisers, meeting planners and managers of conventions and special events from 35 countries. IAPCO members organise in excess of 5,600 meetings annually,