Park Plaza and Sundial scoop BDRC awards

Park Plaza hotel in Cardiff has won the award for best hotel in the
BDRC VenueVerdict
Awards.

The national awards recognise outstanding customer
service at UK hotels and venues.

Etc’s Maple House in Birmingham claimed the prize for best
conference centre, and 17 other venues won one of the BDRC’s inaugural gold
standard awards for consistently excellent customer
feedback.

General manager of Park Plaza Cardiff, Hugh Hilary,
says: “This award, based on genuine customer feedback, is testament to the
quality of service facilities and overall guest experience we pride ourselves on
at the hotel.”

The overall prize for best-performing brand went to the
Sundial Group. Group MD, Tim Chudley, says: “To have gained this accolade and
retained our status as best value for money providers speaks volumes for each
and every Sundial team member and the quality of our
venues.”

Paul Colston

Author

Paul Colston

Managing Editor, Conference News & Conference & Meetings World.

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